Overview

Effective Date: January 1, 2025

At Digital Vault Lux, we strive to provide high-quality digital products to meet your needs. Please review our Refund and Returns Policy carefully before making a purchase.

1. No Refund Policy

Due to the nature of digital products, all sales on www.DigitalVaultLux.com are final. Once your payment is processed and the product is delivered, we are unable to offer refunds, returns, or exchanges.

2. Download Issues

If you experience any issues downloading your purchased product(s), please contact us at Support@digitalvaultlux.com. We will make every effort to assist you in resolving the problem.

3. Incorrect or Damaged Files

If you receive an incorrect file or a corrupted/damaged file, please notify us within 7 days of purchase. Email us at Support@digitalvaultlux.com with the following details:

• Your order confirmation number
• A description of the issue
• (Optional) Screenshots to help us identify the problem

We will verify the issue and provide a replacement file if necessary.

4. Unauthorized Purchases

If you believe your purchase was unauthorized or made in error, please contact us immediately at Support@digitalvaultlux.com. We will work with you to address your concerns.

5. Contact Information

For questions regarding this policy or any other concerns, you can reach us at:

• Email: Support@digitalvaultlux.com
• Address: 7140 La Tijera Blvd, Los Angeles, CA 90045

By purchasing from www.DigitalVaultLux.com, you agree to this Refund and Returns Policy.